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Wholesale FAQ


Who qualifies for the wholesale discount?

Brick and mortar retail stores and large scale distributors.  We currently do not offer wholesale pricing to online-only retail outlets, dropshippers, or individual sellers. If you are a brick & mortar store but also run an online store, we ask that you do not sell PenSimple online. Online sales will not be permitted unless specifically told so.

What is the wholesale discount?

We sell boxes of ten PenSimple units for 50% off retail ($345/box). Shipping for a 10-pack is either $25, $40, $45 or $50 depending on where in the world we are shipping. Below are the volume discounts:

Units  | Unit Price

10          $34.50

100        $33.12

250        $31

500        $28.29

What is the shipping cost for orders larger than 1 10-pack?

It will depend on the number of units and where we are shipping to.  Send an email to wholesale@getpensimple.com and we will get you a quote. The shipping rate we quote you will only include freight, meaning it does not include any other fees such as VAT, duty, or customs fees.  

How many can units can be bought in one order if I buy directly through the site?

Domestic & International - 90.

Anything larger will be done through a custom invoice since we have not finalized our shipping rates for various different size orders to every country. Reach out to wholesale@getpensimple for any inquiries above these amounts. 

When will new wholesale orders ship out?

Any new wholesale orders will be shipped in April 2017. These orders will be shipped out and fulfilled on a 'first come, first serve' basis.

How is the product packaged?

The wholesale box comes with ten individually packaged units. The ten pack can be used as a display case and includes selling points for how and why a customer might use PenSimple. 

What is the return & warranty policy of PenSimple?

1 year limited warranty. No refunds after shipping, exchange only but can be refunded anytime before shipping. Any defective unit will need to be returned and shipped in order to receive a new one.

You can read the full policy here: 

https://www.getpensimple.com/13310817/policies/31939014.html

Do you offer white labeling and re-branding options?

At this current time we do not offer re-branding options such as white labeling or putting additional logos on PenSimple. This is in our pipeline to look into but will not be available until 2017.

I want to be a PenSimple distributor, what do I do?

We are still gathering as much information about which distribution partners we want to team with. Please reach out to wholesale@getpensimple.com directly to describe your distribution capabilities.

PenSimple is only the first of many ideas we have and we are looking to create relationships for the long-term instead of focusing on short-term gains.